The hunt for G11 -- latest in the saga (or, what's the definition of
While out at lunch today, I got voice mail from a VW/Audi customer service
rep at VWoA. The message stated that the coolant I needed for my '95 GTI-
VR6 was "definately G11". Okie-dokie.
In the mean time, I'd emailed an order for G11 to Suntrup VW dealership
(www.suntrup.com) specifying ONLY the part number ZVW-237-104. They call me
at work about an hour after VWoA calls and tell me ZVW-237-104 is the part
number for G11 coolant (DUH) and BTW, hadn't I been in there looking for
that last Friday? I said, "Yes," and reminded the parts dude that he'd
told me there was "no such thing" as G11 and he'd never heard of it, blah
blah. He then tells me that ZVW-237-104 has been replaced by ZVW-237-105,
the G48 coolant, and they have that in stock and come and get it.
I tell the parts dude that I just got word from VWoA Customer Service that
what I need is "definately G11". The parts dude tells me that VWoA doesn't
know what they are talking about. (Possible, I grant you.) I remind him
that he told me there was no such thing as G11 even though it is in the
owner's manual, on the filler tank, and there is a part number for it
(tactful, eh?). I also remind him he told me that G48 is not "lifetime." I
inform him that G11 is "lifetime", and so, how can G48 replace it?
Next, I ask the big question: Are the two compatable? Will there be
problems if I try to add G48 to G11? He stammers, finally admitting he
doesn't know. #@$%&@#!!!
I called the VWoA Customer Service person back and left voice mail asking
about G11 vs. G48. We'll wait and see. Hopefully I won't be out if/when
they call back so I can fully discuss this and share my innermost feelings.