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Part number for G11 coolant

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Re: [gti-vr6] G-11, does it exist? Anthony Chan <canthony@interlog> Sat, 26 Sep 1998 18:10:39 -0400
[gti-vr6] G-11, does it exist h.young1@genie Wed, 30 Sep 98 05:54:00 GMT
[gti-vr6] G-11, does it exist h.young1@genie Fri, 2 Oct 98 04:13:00 GMT



From gti-vr6-owner@dev.tivoli Sat Sep 26 21:40 CDT 1998
From: Anthony Chan <canthony@interlog>
To: gti-vr6@dev.tivoli
Subject: Re: [gti-vr6] G-11, does it exist?
Date: Sat, 26 Sep 1998 18:10:39 -0400
 
The blue stuff that I have came listed as Autobahn All Season Coolant
Antifreeze.  The part number is ZVW-237-105.  This is according to the
label on the container.

Anthony
'86 Cabriolet (R.I.P.)
'96 GTI VR6

At 3:59 PM -0400 9/25/98, &#104;.young1&#64;genie<img src=/i/dc.gif border=0 width=35 height=15> wrote:
<snip>
>I decided that I wanted to flush out the G-11 coolant in my '95 and refill
>with same (I won't go into why I don't want to switch to G-12).  Anybody
>here ever try to get G-11 coolant?  Anyone ever have a container of it in
>their hand?  I'd like to know where it came from.
>
<snip>


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From gti-vr6-owner@dev.tivoli Wed Sep 30 01:48 CDT 1998
From: h.young1@genie
To: gti-vr6@dev.tivoli
Subject: [gti-vr6] G-11, does it exist
Date: Wed, 30 Sep 98 05:54:00 GMT
 
The hunt for G11 -- latest in the saga (or, what's the definition of
"absurd"?):

While out at lunch today, I got voice mail from a VW/Audi customer service
rep at VWoA.  The message stated that the coolant I needed for my '95 GTI-
VR6 was "definately G11".  Okie-dokie.

In the mean time, I'd emailed an order for G11 to Suntrup VW dealership
(www.suntrup.com) specifying ONLY the part number ZVW-237-104.  They call me
at work about an hour after VWoA calls and tell me ZVW-237-104 is the part
number for G11 coolant (DUH) and BTW, hadn't I been in there looking for
that last Friday?   I said, "Yes," and reminded the parts dude that he'd
told me there was "no such thing" as G11 and he'd never heard of it, blah
blah.  He then tells me that ZVW-237-104 has been replaced by ZVW-237-105,
the G48 coolant, and they have that in stock and come and get it.

I tell the parts dude that I just got word from VWoA Customer Service that
what I need is "definately G11".  The parts dude tells me that VWoA doesn't
know what they are talking about. (Possible, I grant you.)  I remind him
that he told me there was no such thing as G11 even though it is in the
owner's manual, on the filler tank, and there is a part number for it
(tactful, eh?).  I also remind him he told me that G48 is not "lifetime." I
inform him that G11 is "lifetime", and so, how can G48 replace it?

Next, I ask the big question:  Are the two compatable?  Will there be
problems if I try to add G48 to G11?  He stammers, finally admitting he
doesn't know. #@$%&@#!!!

I called the VWoA Customer Service person back and left voice mail asking
about G11 vs. G48.  We'll wait and see.  Hopefully I won't be out if/when
they call back so I can fully discuss this and share my innermost feelings.

|->

HWY
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From gti-vr6-owner@dev.tivoli Fri Oct 2 00:32 CDT 1998
From: h.young1@genie
To: gti-vr6@dev.tivoli
Subject: [gti-vr6] G-11, does it exist
Date: Fri, 2 Oct 98 04:13:00 GMT
 
VWoA called back today and gave me the part number for G-11 -- the one I
already had (ZVW-237-104).  I tried to explain that the dealers don't know
what that is, no longer carried that, had G-48 instead (ZVW-237-105).  I
gave them that part number.  VWoA had never heard of G-48 and that part
number did not show up in their computer!  Again EMPHASIZED that my main
concern was/is are the same and/or compatable because the dealers sure
didn't know. They said that they'd call back.

Two hours later they called back and said that the part number I gave them
for G-48 was G-11.  The two were the same even though they now have a
different part number and a different "G" number on the container.  Why'd
they change the numbers?  Still sounds fishey to me.

I am now going to have to ass-u-me that all this is right.  It still
astounds me that three dealership part's dept's had never heard of G-11,
VWoA had never heard of G-48, and that they change a part number and letter
designator on a substance (coolant) but make no change to the coolant.

I give up.  I also wish Arthur Emerson all the luck of the gods in dealing
with these people.

HWY

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